Hey Sarah. Thank you so much for your feedback and your support. This problem of missed pickups is something that has been a bit tricky for us to try and accommodate. My suggestion would be if you know you will be out of town to have a family member, friend or neighbor try to pick it up for you. I’m sure this would make the recipients day too :) When we try to accommodate a handful of customers that can’t make the pickup it presents added demands on top of our already demanding farm production. I hope this wasn’t too inconvenient for you but at this point it’s our CSA policy.